LG G3: Is it built for business?

lgg3pic-225x300

A great display can make or break a business phone. And if it’s a big, high-quality screen you want, the LG G3 delivers— but there’s a lot more to a business phone than pixels. The LG G3 is packed to the brim with productivity-boosting business features, check out five of them below:

User-friendly design
The device, available with Rogers in metallic black, is ideal for those who need to stay connected on the go. Designed with a high quality anti-scratch metallic body, the LG G3 is lightweight for ultimate portability and even has a rear-key that lets you easily use the device with one hand.

Record breaking display
The LG G3 boasts a 5.5-inch Quad HD touchscreen display with a leading resolution of 2560×1440. This means its display produces images that are 400 per cent sharper than traditional high definition smartphone displays.  Whether you have PowerPoint presentations, training manuals or maps, you can view your material with incredible clarity.

Smart features
The LG 3G is loaded with all kinds of brilliant business-enabling tools that will let you record audio from meetings, speeches and conferences, and capture white boards, documents, speeches and meetings with cameras and video recorders.

The LG Smart Keyboard lets you text, type an email, edit a presentation, and more with ease, speed and accuracy. The keyboard caters to you as you can compress and expand the keys depending on your typing preference.  The LG G3 also predicts the words you’re about to type after learning your habits, even suggesting symbols to complement your sentence.

Longer battery life
With a removable battery that delivers longer usage time, the LG G3 can keep up with your busy work schedule. The 3000 mAh battery gives you up to 21 hours of talk time so you won’t have to go back to your desk to recharge.

Faster Hardware

Activate your LG G3 on the Rogers LTE network to take advantage of super-fast speeds. You’ll be able to upload and download files, stream video content and collaborate on documents with your team at faster speeds.

The LG G3 is now available in stores and on Rogers.com. For more information, check out Rogers.com/LG or contact your local Small Business Specialist.

Tell us. What LG G3 business feature has you talking?

category iconCategories:
share this 0 comments

For Richmond’s 505 JUNK, relying on social and mobile proved worthwhile

505JUNK-truckdecThis post, written by Jared Lindzon, originally appeared on Betakit and has been republished with permission.

Finding hidden treasures, dropping off goods for charity, and providing award-winning service is all in a days work for Barry Hartman and Scott Foran, but its the sharing of such experiences through social media that allows their small Richmond-based business, 505 JUNK, to compete in a highly saturated industry.

“We use social media to not only build our brand awareness but to share our story so clients can have an inside view of our company,” said Hartman. “It allows us to connect with people that maybe we wouldn’t have been able to connect with before because of the cost of advertising.”

According to Hartman, the junk removal business can be very competitive, largely because anyone with a pickup truck and a free online ad can enter the market. Social media has provided 505-JUNK with an edge over the competition by allowing them to build an online audience without requiring additional costs or resources.

“It does cost money to purchase eyeballs,” said Hartman. “But on social media, as long as your putting out good content, you’re doing the right thing and you’re a transparent business, people are going to be motivated to share it. You don’t need a huge budget.”

In its brief three year history 505-JUNK has grown from a home office to a downtown location, more than 90 per cent of which was furnished with recycled materials. In that time Hartman and Foran have been nominated for the 30 Under 30 award by the South Delta Leader, won the 2013 Rising Star award by the Delta Chamber of Commerce, and were nominated for the Best Community Impact Award by Small Business BC, among others.

“I don’t think we would have been nominated or won awards (without social media), because nobody would have heard of us,” he added.

Hartman says his and Foran’s five-person team depend on their smart phones for instant communication, but also use their devices to share real time stories with their Facebook, Twitter, and Instagram audiences. “It’s important that we have that connection, because it’s essential to the business,” he said. “We make sure all of our employees are connected through the Rogers LTE network, either through tablets or smart phones, and it allows us to stay connected and share our stories online.”

Hartman adds that Rogers has literally helped since day one, when they assisted in securing one of the last phone numbers in the area ending in 5865, or “JUNK.” Today, their Rogers devices remain among the most essential they bring to job sites.

“We’ve never had an issue with dropped phone calls or the LTE network going down, which is really important when we’re doing mobile payment processing with the tablet,” said Hartman.

With a new office, a growing fleet of trucks and an expanding staff, Hartman and Foran are excited to continue sharing the stories of their friendly, charitable, social-media loving company. “We’re taking more of an organic approach, and we’re confident that as long as we’re out there doing the right thing and sharing quality content with people, they’re going to like, comment and chat about it,” said Hartman.

category iconCategories:
share this 1 Comment

Addressing 4 key challenges of BYOD

BYOD security challenges image smallWith the growing popularity of smartphones and tablets, more and more enterprises are adopting a bring your own device (BYOD) strategy to build the connected mobile enterprises of the future. However, some IT managers are concerned that mobile workers using their own unsecured mobile devices for work could lead to IT security issues.

Many of these concerns are based on misconceptions about mobile security. With an effective security strategy, BYO mobile computing can deliver real gains to the enterprise in terms of productivity, efficiency and more engaged mobile users.

Below we explain four of the key perceived challenges about mobile enterprise data security and policies:

 “BYOD users are security problems.”

Even if you haven’t enabled a BYOD policy, employees may already be using personal mobile devices to access, manipulate and share enterprise data through mobile apps. By implementing a BYOD program with the right policies and tools, you are not only securing your data against unauthorized access but also increasing employee productivity by creating new ways of performing tasks. By taking a comprehensive view of enterprise mobile security, organizations can reduce risk and reap the rewards of a more engaged, connected mobile workforce.

 “Enabling BYOD increases the complexity of IT environments.”

Businesses already manage complexity by providing corporate-owned smartphones and tablets to employees and allowing them to work from home by connecting through a virtual private network (VPN). The big thing that’s changing with BYOD is allowing personally owned devices secure access to your enterprise network. There are now tools that make it easier to manage this and reduce the risk (see next section). Enabling BYOD could outweigh the cost of managing complex IT environments by providing improved flexibility and enterprise agility.

“Mobile security is a primary technology challenge.”

It can’t be denied that hackers are finding new ways of attacking mobile devices and corporate networks, but that shouldn’t be a hindrance to adopting BYOD. Consider using a mobile device management (MDM) solution to manage the fleet of mobile devices that connect to your network. With MDM you gain complete visibility and control over mobile devices; detailed hardware and software inventory, location, network and usage data and can bring mobile computing into compliance with IT security policies. If implementing and supporting MDM is one more thing than your IT team will struggle to manage, consider a managed MDM solution.

“BYOD can pose a threat to personal employee data too.”

IT managers who allow personal devices into their businesses have expressed concerns about security threats to corporate data due to loss of mobile devices, data integrity compromises and sharing of sensitive confidential information over social media. But some IT managers see a threat to personal data too.

When a device carrying corporate data is lost, stolen or compromised, IT needs to be able to lock it down and even wipe the data. When an employee leaves the company, IT may also need to remove all company information. The perceived risk in these situations is that individuals will sacrifice personal emails, photos and apps to satisfy corporate privacy and security policies. But containerization tools are making it much easier to keep personal and corporate data and apps separate on both BYOD and COPE (corporately owned, personally enabled) devices.  You need to respect the privacy of users and secure only the corporate data on personal devices.

Please visit Rogers.com/enterprise to learn about how Rogers can help you build a secure mobile enterprise.

How are you addressing mobile security concerns in your organization?

category iconCategories:
share this 0 comments

How online reviews can make (or break) your business

Redboard Biz 1-02Not too long ago, when potential customers wanted to know about the quality of your product or service, they relied on the opinions of friends and family. Word-of-mouth is still alive in today’s connected world—it’s just become exponentially amplified with the use of online reviews. 90 per cent of consumers are influenced by reviews they read online, but in a study of 300 small and medium sized business owners, a quarter said they aren’t tuned-in to online reviews, and only half considered them important.

Why are online reviews so important to small businesses?

According to research by MarketingLand, 90 per cent of customers are influenced by positive reviews and 86 per cent are influenced by negative ones. And an overwhelming 80 per cent of consumers look for products online every single week. So why aren’t small- and medium- sized businesses paying attention?

Online reviews can take a lot of time and it can be challenging to create a strategy to monitor them. Online Reputation tools can help ensure that your presence online is impactful, bringing you new customers, and helping you to stay in tune with what customers are saying about you.

“Staying connected to your clients and audience through social media has become easier with the latest mobile devices and solutions,” says Carrie Shaw, Head of Marketing at OutRank by Rogers. “It will make sure you are always engaged and responsive, even when you’re on-the-go.”

Turn online reviews into a marketing strategy.

Online reviews not only give you valuable feedback about your business, but, when managed properly, can:

  • Keep your customers engaged and curious to read more about you and your business
  • Increase traffic to your website
  • Give you testimonials to show off on your website or in your advertising
  • Improve your search engine optimization
  • Help you build customer confidence, trust and retention

If you are able to highlight great reviews on your site, you can help customers decide whether to call you or the other guys. Online Reputation tools can help you retain the clients you already have and increase the amount of referrals you get by making it simple to collect reviews and make them visible.

 Negative reviews: they’re not as bad as you think.

 So what if you get a bad review? Just remember: no matter how excellent your customer service might be, negative reviews are just a reality in the world of small business.  In fact, 68 per cent of customers trust reviews more when they see both good and bad results.

Instead of panicking, have an action plan! We suggest the following:

  • Show you’re listening by responding thoughtfully
  • Apologize if necessary
  • Empathize with the customer
  • Offer a way to make it up to them

Customers appreciate being responded to and understood, and might even turn into repeat customers and submit a positive review later on.

Don’t leave your online reputation to chance. Take charge of online reviews by reviewing what people are saying about you, interacting with customers, and taking the time to ask a new customer for their feedback.

For more information on complete solutions from OutRank, visit rogersoutrank.com.

 

category iconCategories:
share this 0 comments

Managing the total cost of connectivity

WebinarIt’s a fact that information and communications technology (ICT) costs are increasing. IDC predicts that annual ICT spend will grow from $99.3 billion in 2014 to $106 .1 billion in 2016. But where exactly are these costs being incurred? How can ICT spend be most effectively allocated? Is the spend worth the business value gained?

Mobility is a growing part of that total ICT spend, but the total cost of mobility isn’t simply about the device and usage costs incurred by individuals or groups. The costs associated with everyday IT management are rising. More time and resources are being spent managing increasingly diverse and complex environments, and IT departments are faced with new challenges like security solutions and policies, BYOD and enterprise applications. The big picture of your mobility spend is reflected in how your business works.

Work styles are changing rapidly, as more and more employees expect remote work to be a real option. Investments in mobility that enable remote and flexible work can actually help businesses reduce spending in other areas.

The webinar addressed three key aspects of the total cost of connectivity puzzle, including how businesses can:

  • Gain a more complete understanding of their total cost of mobility
  • Implement solutions designed to offset connectivity costs
  • Optimize the ROI on mobility investments

You can also watch the webinar here.

How are you managing your business’s total cost of mobility?

category iconCategories:
share this 0 comments

Three ways to make mobile device policies more effective

MobileDevicePolicyDesign_BannerWho’s really controlling how mobility is adopted in your business—IT or end users? If you’re not sure, how can you be certain your corporate data is secure?

Two recent articles—one at Baseline Mag, the other at ZDnet—highlight how much enterprises still need to do to effectively manage their employees’ mobile device usage.

In “Organizations Lack Formal Mobility Policies,” Dennis McCafferty discusses recent research from CompTIA. Only 30 per cent of companies have a formal mobility plan in place, even though over “half of large companies allow for at least partial BYOD [Bring Your Own Device], and more than three out of five midsize firms do.”

The research cited by ZDnet (done by Ovum) is just as startling: 62 per cent of employees surveyed revealed that they use their own devices at work without any corporate IT policies in place to manage their behaviour.

Expanding enterprise mobility has its benefits, but without clear policies it can expose your business to unacceptable risk. Here are three ways to curtail rogue device usage, enhance security and improve employee satisfaction:

  1. Define acceptable usage. Rules are key to the successful integration of workplace technologies such as desktop computers, so it seems strange that mobile devices aren’t subject to the same regulation; while they’re known as “smartphones,” they’re really small computers with telephony functions.It’s crucial to clarify that similar rules of engagement for laptops and desktops apply to smartphones. But this is just the first step.
  1. Write clear policy—collaboratively. Make policy-building collaborative. Employees will be happier with how it turns out, which means they’ll be much more likely to comply. Survey employees from all levels of the organization and with widely varying work styles and needs to try to reach consensus.Have frank discussions with all stakeholders about what is and is not acceptable use—from financial (e.g., who pays for roaming, and under what circumstances?), security (e.g., what sites are blocked, what apps approved?), legal (are you exposing the business or individuals to risk or liability?), and any other parameters specific to your day-to-day operations.Further, make sure the policy reflects your company’s culture and is clearly written; leave as little open to interpretation as possible.
  1. Apply the policy consistently. Ensure everyone involved signs on to your new mobile policy. You may choose paper contracts or online agreements; what’s most important is that they’re treated with the same importance as any other contract. Alongside communicating and receiving formal acceptance of your policy, regular training will make sure everyone is up-to-date and comfortable with the rules defining acceptable usage. Finally, make sure your policy can be easily accessed anytime, and communicate any changes and updates.

Treat mobile policy development as an opportunity not only to protect your business, but also to regroup at all levels and for everyone’s best interests.

Does your organization have a formal mobility policy in place?

category iconCategories:
share this 0 comments

Six ways to make your workplace more environmentally friendly

greenofficeThis post, written by Jared Lindzon, originally appeared on Betakit and has been republished with permission.

Environmental consciousness is good for business. Not only are consumers becoming more likely to buy products from companies with less environmental impact, but businesses themselves also stand to save money and even boost morale by going green.

Here are a few ways that small businesses can do their part to help the environment:

Take it to the Cloud Cloud computing has not only allowed businesses to become more streamlined, collaborative and efficient, but they also make them greener too. Consider, for example, how much paper and ink is saved when files are saved, shared and disseminated digitally. Applications like Mobile Work Folder and Microsoft’s Office 365 that allow employees in different office locations to collaborate more efficiently and access documents from anywhere with no travel required.

Reduce Paper Waste There are also ways to reduce waste for those documents that absolutely must be printed. Printing double-sided pages, using post-consumer waste paper, eliminating unnecessary fax-cover sheets, printing documents in less-bold fonts and ensuring that used paper ends up in the recycling bin are just a few ways to reduce the carbon footprint made by paper products.

Travel Via Teleconference Businesses are now able to save on travel time and expenses by taking advantage of teleconferencing and video conferencing technologies. Employees that have access to Internet Plans and Mobile Internet solutions, combined with the right devices and collaboration software can save money, spend less time on the road, and decrease commuting and carbon emissions.

Bring Nature To Work The office environment itself can be an opportunity for business owners to reduce their carbon footprint while saving money, and even boost office morale. Introducing little changes like taking advantage of natural lighting, using open windows instead of air conditioning and bringing in a few potted plants instead of more wasteful office decor can make a big impact on how employees view their company’s commitment to environmental sustainability, while freshening the air they breathe everyday.

Recycle Beyond the Bin Throwing empty pop cans or used paper into the recycling bin is a good start, but there are a number of ways for businesses to take recycling to the next level. At many organizations, used smartphones end up in a drawer, closet or storage room collecting dust and taking up space. These units contain both valuable materials and hazardous substances and should be properly recycled so they don’t end up in landfill. Rogers Business Trade-Up – a safe and simple buyback program that accepts phones from any carrier – is one way businesses can safely dispose of company-owned devices and get value in return.

Be Vigilant Taking these steps is a great way to start your company on the road to a greener future, but the range of environmentally conscious solutions and products is growing everyday. Those who are serious about reducing their carbon footprint should stay on top of these solutions as they become more cost effective and more widely available in Canada.

category iconCategories:
share this 0 comments

Machine-to-machine technology helps small businesses succeed

CISRBBEvery time you sign a cour­ier’s electronic keypad to receive a shipment, or ac­cept an emailed client pay­ment by an Interac e-transfer, you’re experiencing one of the wonders of machine-to-ma­chine (M2M) communication.

M2M is a powerful tool for businesses needing to sell, de­liver and track inventory – and doing all this in real time.

CIS Group (www.cis-group.com) in Saint-Jérôme, Que., provides M2M mobile solu­tions connected by Rogers’ broadband wireless for busi­nesses large and small. These mobile solutions allow busi­ness owners to know how their delivery and field sales teams are doing at any mo­ment. It sends their field-col­lected data directly into the company’s enterprise resource planning (ERP) software sys­tem as soon as it is created.

A case in point is CIS Group’s Companion Route product. This allows business­es to track their direct deliv­eries to stores as they happen, thanks to drivers equipped with handheld devices en­abled with Rogers’ wireless connections.
This attracted The Kawartha Dairy to adopt CIS Group’s Companion Route. Since the 1950s, the Crowe family’s dairy located in Bobcaygeon, Ont., has made all-natural ice cream that has become a regional legend.

Beginning in March, the Kawartha Dairy’s drivers were being equipped with CIS Group-enabled mobile computers to keep their head office fully apprised of which of its eight retail outlets needed more Moose Tracks, for instance, and how much.

“With our expanding reach to new customers in Ontario for our complete lines of famous ice cream and dairy products, we needed to automate our delivery and ordering processes for increased efficiencies and control,” says Mike Crowe, the Kawartha Dairy’s director of operations. “The CIS Companion suite will deliver this.”

The success of field sales reps is also a big concern for businesses of all sizes. It’s not just a matter of how much product they are selling on the road. Head office needs to know if retailers are stocking the shelves properly, in line with the ‘planograms’ that define where and how specific goods are to be placed on store shelves. If the products aren’t where shoppers can see them, they can’t be bought.

CIS Group’s Companion REP is a sales force automation software solution for field sales representatives and merchandisers. It helps salespeople in the field keep an eye on retailer compliance with planograms, by allowing them to compare what they see in stores with what’s on record at head office via Rogers-connected smartphones, tablets and laptop computers.

“For our business clients, this is a tremendously useful real-time solution, and it wouldn’t be possible without our connections to the Rogers wireless network,” Tessier says. “Rogers provides the high-speed data transfer, the reliable service, and the national coverage that our clients need; not just in cities, but rural and remote areas too.

“We couldn’t deliver the value we do without Rogers.”

category iconCategories:
share this 0 comments

Building the Connected City

Connected City post imageThe cities of the future will be transformed by connected technology. The City of Markham recently hosted a forum focusing on how technology can improve municipal operations. Rogers Vice President, Advanced Business Solutions Mansell Nelson joined other experts and leaders from various industries, including healthcare, utility, education and government, to discuss the many ways technology can transform how cities deliver services.

Connected technologies are already improving both quality of life and efficiency in cities all over the world. These improvements, while varied, have one thing in common: they deliver services designed to meet people’s needs quickly, conveniently and efficiently.

Consider trying to park your car on a busy downtown street. Pay and twist parking meters are long gone, as companies like Rogers power connections that allow customers to wirelessly pay with their credit cards. The City of Toronto will soon introduce an app that will allow customers to pay by mobile phone and receive alerts when their meter is about to expire. If their time is almost up, they’ll be able to authorize payments through their mobile device to extend their time.

Parking on downtown streets isn’t the only problem. Trying to find a spot within walking distance of shopping centres everywhere can be challenging—especially for those with mobility issues or parents shopping with their kids. Knowing you’ll be able to find parking is a huge incentive if you don’t want to spend your time driving in circles around the parking lot. Toronto’s Yorkdale Mall has an app that lets users know how many underground parking spots are currently available and has live web cams showing where those empty spots are.

Apps like these will help residents access the critical information they need each day. Wouldn’t it be great to know exactly when the snowplough will be making its way down your street? Similarly, during inclement weather you could delay putting the recycling bins on the curb until the truck was minutes away, or find out exactly when the school bus will arrive to pick up the kids.

Milton-Keynes, a small city in southeastern England, is putting a lot of connected city ideas to the test. This UK municipality is currently trialling various applications, including installing sensors in public waste bins to let city workers know when they’re full. Apps like this will help people spend less time wandering around looking for somewhere to dispose of empty coffee cups and the like; this, in turn, will keep our cities cleaner and more livable. The connected city is about making the most of our time and resources so that everyone benefits.

What would your ideal connected city look like?

category iconCategories:
share this 0 comments

Start small and end big: Four easy strategies to get your small business online buzz

betakitThis post, written by Jared Lindzon, originally appeared on Betakit and has been republished with permission.

Social media has changed the way small businesses engage with customers, promote their products and increase brand awareness, but many Canadian small businesses still shy away from an online presence.

Canadian consumers have indicated that they are devoted to small businesses, but they want around the clock access to their local businesses through online channels and connected technology. A recent study conducted by Harris Decima and commissioned by Rogers found that Canadians are loyal supporters of small business today, but 60 per cent of consumers believe that small businesses should operate an ecommerce site, and are not currently active enough online.

Here are a few quick and easy strategies to get your small businesses some buzz and even sales online:

Start Small

The same Harris Decima study also found that over half of Generation Y consumers want small businesses to have a strong social media presence. Building an online presence takes time, and while it might seem like a daunting task, the sooner you get started the easier it will be. “Every business needs some kind of web presence, whether it’s a website, a blog, a Facebook page or all of the above,” says Carrie Shaw, head of marketing for OutRank by Rogers, an online marketing solution for small businesses.

Boost Your Online Presence

Once your small business is up and running on a few social platforms the next challenge is attracting web traffic. While blogs and social media accounts will help customers who are already familiar with the brand engage and connect with it more easily, when it comes to finding new customers, “none of these will do a business any good if there is no traffic directed to them,” adds Shaw. “The two most common strategies to do so are paid search and SEO, and I would recommend both.”

Engage With Your Online Community

Now that your business has traffic on its social media channels it’s important that the messaging is consistent and aligned with the company’s values, culture and brand identity. Social media is a great reputation management tool, allowing brands to keep an eye on what other users say about their business. When customers ask a question or leave comments, be sure to answer in a timely manner. If consumers leave complaints, address them politely, thank users for their input and consider their opinion moving forward.

Turn Followers into Customers

Building a strong online following is important for branding and promotion, but in order to really get the most out of social media small businesses need to turn those fans into active customers. The best way to do that within the digital realm is through an ecommerce store. Online stores give consumers a way to quickly and easily move from a social media page to an online checkout page. It also allows companies to make sales 24/7, even outside of the office environment. Having a mobile ecommerce store will even allow consumers to shop on the go, which has become increasingly important with Generation Y consumers.

category iconCategories:
share this 1 Comment